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  • About Class Training
  • Our Team
  • Main Customers
  • Contact Us
  • Programs Offered
  • Personalized Programs
  • Specialised Services
  • Consultancy in Hospitality Industry
Home > Programs Offered

Programs Offered

We offer programs focused in hospitality market for the group’s managements, managers, operating officers, Legal Department, Guests attendance services, Human Resources, restaurants, pubs, etc.

Check our catalogue of Programs Offered below.

 

OPERATIONAL PROGRAMMES

  • Good Manners in the Workplace
  • Getting People To Make Reservations Over The Phone
  • Developing The Habit Og Putting The Company’s Values Into Pratice
  • Team Spirit
  • Professional and Personal Etiquette
  • Communication
  • Hygiene and Food Safety at Work
  • Approach and Relationship with the Client
  • The productive process as a tool to assist in the definition of roles and responsibilities
  • Responsibility and employability (motivational):

MANAGEMENT PROGRAMS

  • Conflict Management
  • Time Management
  • Competence to Produce the Desired Results
  • Formation of Multipliers
  • Strategic Thinking
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  • About Class Training
  • Our Team
  • Main Customers
  • Contact Us
  • Programs Offered
  • Personalized Programs
  • Specialised Services
  • Consultancy in Hospitality Industry
Contact center: +55 11 2305-6945

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