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Home > Programs Offered > Ética na Hotelaria

Ética na Hotelaria

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OPERATIONAL PROGRAMMES

Good Manners in the Workplace
Getting People To Make Reservations Over The Phone
Developing The Habit Og Putting The Company’s Values Into Pratice
Team Spirit
Professional and Personal Etiquette
Communication
Hygiene and Food Safety at Work
Approach and Relationship with the Client
The productive process as a tool to assist in the definition of roles and responsibilities

Responsibility and employability (motivational):

MANAGEMENT PROGRAMS

Conflict Management
Time Management
Competence to Produce the Desired Results
Formation of Multipliers
Strategic Thinking

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About Class Training
Our Team
Main Customers
Contact Us

Programs Offered
Personalized Programs
Specialised Services
Consultancy in Hospitality Industry

Contact center: +55 11 2305-6945

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